AI, operating models, and margin in automotive retail.
A Louisiana store sells cars in all 50 states, Toyota dealers have about four days of RAV4 supply, and GM's profit rises with no dealer cut of software fees.
Read the issue →The dealer principal asks the F&I director this week what would stop the store from closing a deal with a customer it never meets.
New York City sues CarGurus over Great Deal labels it says hid fees, Carvana sells new cars into 3,269 ZIP codes, and Copart closes its ACV Auctions deal.
Read the issue →An analysis finds many Carvana Google listings point to addresses that aren't Carvana's, car loans are the easiest since 2015, and lease returns rise 21%.
Read the issue →A 10-store group says its own AI tools replaced $500K of software, Alaska makes a dealer repay over a hidden $499 fee, and new phone agents show no results.
Read the issue →DealerCortex launches a five-agent “operating system” with eight unnamed dealers, Informed widens its fraud network, and Crossroads buys its first Florida store.
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